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Legal

Terms of Service

Last updated: 16 March 2026

1. Introduction

These terms of service ("Terms") govern your use of the MarginOps website at marginops.ai ("Website") and any consulting services provided by Thomas & Le Consulting Limited ("we", "us", "our"), a company registered in Malta (Level 3, Suite No. 3243, Tower Business Centre, Triq Il-Torri, Swatar, Birkirkara, BKR 4013, Malta), a wholly owned subsidiary of Thomas & Le Ltd (Cyprus).

By using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. Services

MarginOps provides AI-driven margin improvement consulting services. The Website provides information about our services, case studies, insights, and a means to contact us.

Consulting engagements are governed by separate agreements entered into between you and Thomas & Le Consulting Limited. These Terms do not govern consulting engagements.

3. Website Use

You may use this Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Use automated tools to scrape, crawl, or extract data from the Website beyond what is permitted by our robots.txt file
  • Transmit any malicious code, viruses, or harmful content
  • Use the contact form to send spam, unsolicited commercial messages, or fraudulent communications

4. Intellectual Property

All content on this Website — including text, graphics, logos, methodologies, frameworks, case studies, and insights — is the intellectual property of Thomas & Le Consulting Limited or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission, except for reasonable personal or internal business use (e.g., sharing a link or printing an article for reference).

Our proprietary methodologies, including the MarginOps Transformation Tracker, the Four-Tier Discount Suppression Model, and the 7-Check Pricing Safety System, are proprietary frameworks. Publication of these names does not constitute a licence to use these methodologies.

5. Case Studies and Results

Case studies, statistics, and results presented on this Website reflect outcomes achieved for specific clients under specific circumstances. Past results do not guarantee future performance. Every business is different, and results will vary based on your specific situation, market conditions, and implementation.

6. Third-Party Services

This Website uses third-party services including Cloudflare (DNS, CDN, security), Resend (email delivery), and Cal.com (scheduling). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party service providers.

The Website may contain links to external websites. We are not responsible for the content or practices of linked websites.

7. Disclaimer

The information on this Website is provided "as is" for general informational purposes. While we strive to keep it accurate and up to date, we make no warranties or representations about the completeness, accuracy, or reliability of any content.

Nothing on this Website constitutes professional advice. For specific business decisions, engage our consulting services or seek independent professional advice.

8. Limitation of Liability

To the maximum extent permitted by law, Thomas & Le Consulting Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

9. Governing Law

These Terms are governed by the laws of Malta. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Malta.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

11. Contact

For any questions about these Terms, contact:

Thomas & Le Consulting Limited
Level 3 (Suite No. 3243), Tower Business Centre
Triq Il-Torri, Swatar, Birkirkara, BKR 4013, Malta
[email protected]